Privacy Policy – GLOWE.LK

Effective Date: July 21, 2026

Welcome to Glowe.lk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase our products.

1. Information We Collect

We may collect the following information:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely through third-party payment providers)
Order History
IP Address
Browser Type
Device Information
Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding your purchases.
Provide customer support.
Improve our website and services.
Send promotional offers, newsletters, and marketing communications (only if you have opted in).
Prevent fraud and maintain website security.
Comply with legal obligations.

3. Payment Security

We do not store your credit or debit card information on our servers. All online payments are processed through secure and trusted payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

Remember your preferences.
Improve website performance.
Analyze visitor traffic.
Enhance your shopping experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

Delivery and courier partners
Payment service providers
Website hosting and technical service providers
Government authorities when legally required

All third parties are required to keep your information confidential.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

You have the right to:

Access your personal information.
Request corrections to inaccurate information.
Request deletion of your personal data where legally applicable.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Glowe.lk is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised policy.