Effective Date: July 21, 2026

Welcome to Glowe.lk. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Availability

  • All products displayed on Glowe.lk are subject to availability.
  • We reserve the right to discontinue or modify products without prior notice.
  • Product images are for illustration purposes only. Actual colors and appearance may vary slightly due to screen settings.

3. Pricing

  • All prices are displayed in Sri Lankan Rupees (LKR).
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors at any time.
  • Taxes, shipping charges, and applicable fees will be shown during checkout where applicable.

4. Orders

  • Once an order is placed, you will receive an order confirmation via email or SMS.
  • We reserve the right to cancel or refuse any order for reasons including product unavailability, incorrect pricing, suspected fraud, or payment issues.
  • If your order is cancelled after payment, a full refund will be processed using the original payment method.

5. Payment

We accept secure online payments through approved payment providers as well as any other payment methods displayed during checkout.

Your payment information is processed securely, and we do not store your card details on our servers.

6. Shipping & Delivery

  • Delivery times are estimates and may vary depending on your location.
  • Shipping charges will be displayed during checkout.
  • Delays caused by courier services, weather conditions, public holidays, or other circumstances beyond our control are not our responsibility.

7. Returns & Exchanges

Please refer to our Returns & Refund Policy for detailed information regarding returns, exchanges, and refunds.

Products must be returned in their original condition, unused, and with all original packaging unless the item is defective or incorrect.

8. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • Ensuring all information provided is accurate and up to date.

You are responsible for all activities conducted under your account.

9. Intellectual Property

All website content, including text, images, graphics, logos, icons, product descriptions, and website design, is the property of Glowe.lk and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Distribute malware or harmful software.
  • Copy or exploit website content without permission.
  • Interfere with the website’s security or functionality.

11. Limitation of Liability

Glowe.lk shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with the revised effective date.

Continued use of the website after changes are published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Glowe.lk

Email: info@glowe.lk

Phone: +94 77 936 6647

Website: https://glowe.lk/