Shipping & Delivery

Effective Date: July 21, 2026

Thank you for shopping with Glowe.lk. We are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy to understand how we process and deliver your purchases.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation via email or SMS.

Delivery Coverage

We currently deliver across Sri Lanka.

If your location is outside our standard delivery areas, please contact our customer support team before placing your order.

Estimated Delivery Time

Estimated delivery times are as follows:

Western Province: 1–3 business days
Other Provinces: 2–5 business days
Remote Areas: 3–7 business days

Delivery times are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on your delivery location and will be displayed during checkout before you complete your purchase.

From time to time, Glowe.lk may offer free shipping promotions on selected products or orders that meet a minimum purchase value.

Order Tracking

Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp (where available), allowing you to monitor your delivery status.

Delivery Attempts

Our courier partner will make reasonable attempts to deliver your order.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for re-delivery.